Terms of Use

Effective Date: 2026

Welcome to distinctinnovations.com.au ("Website"). By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please discontinue use of the Website.

1. Website Purpose

This Website is provided for general information purposes only. The information contained on this Website is intended to provide an overview of the services offered by Distinct Innovations and should not be relied upon as professional advice for any specific project or property.

2. Our Services

Distinct Innovations provides Building Design and Architectural Drafting services for residential projects throughout New South Wales.

Services may include, but are not limited to:

Custom Home Design
Architectural Drafting
Home Extensions and Renovations
Heritage Design and Planning Assistance
Development Application (DA) Documentation
Complying Development Certificate (CDC) Documentation
Construction Certificate (CC) Documentation
Planning Portal Management
Council, Certifier and Consultant Liaison

The scope of services, fees, deliverables, timeframes and responsibilities for any project are governed by separate written agreements.

3. Professional Status

Distinct Innovations is an BDAA (Building Designers Association of Australia) accredited Building Design and Architectural Drafting service. The principal designer Luke Van Jour holds formal qualifications in Architectural Drafting, a Master of Sustainable Design from the University of Sydney and has more than 30 years of industry experience in residential building design and planning approval requirements. Luke Van Jour is not a registered architect and does not provide services as a registered architect.

4. Planning, Certification and Approval Outcomes

Distinct Innovations uses reasonable skill, care and professional experience when preparing designs, drawings, applications and supporting documentation.

However, Distinct Innovations does not guarantee the approval of any Development Application (DA), Complying Development Certificate (CDC), Construction Certificate (CC), Planning Portal submission, heritage application or any other approval, consent, certification or project outcome.

Approval decisions are made by councils, accredited certifiers, government authorities and other third parties over whom Distinct Innovations has no control.

Planning controls, legislation, regulations, building codes, council policies, certifier requirements and government procedures may change from time to time. In some cases, delays between concept design approval and instructions to proceed to subsequent project stages may result in changed requirements that necessitate amendments, redesign, updated consultant reports or additional documentation.

Distinct Innovations accepts no responsibility for approval outcomes, authority decisions, assessment timeframes, legislative changes, policy changes or additional work arising from circumstances outside its reasonable control.

5. Intellectual Property

All content on this Website, including text, graphics, images, drawings, logos, branding, design elements and other materials, is owned by or licensed to Distinct Innovations and is protected by applicable intellectual property laws.

No material from this Website may be copied, reproduced, modified, published, distributed or used for commercial purposes without prior written consent.

6. Accuracy of Information

While reasonable efforts are made to ensure information on this Website is accurate and current, Distinct Innovations makes no representation or warranty regarding the completeness, accuracy or suitability of any information provided.

Information on this Website may change without notice.

7. Limitation of Liability

To the maximum extent permitted by law, Distinct Innovations excludes all liability for any loss, damage, cost or expense arising directly or indirectly from:

Use of this Website;
Reliance on information contained on this Website;
Website interruptions, errors or omissions;
Third-party content or external websites.

Nothing in these Terms excludes any rights that cannot be excluded under Australian Consumer Law.

8. Third-Party Websites

This Website may contain links to third-party websites for convenience and reference purposes.

Distinct Innovations does not control and is not responsible for the content, security, accuracy or privacy practices of any external website.

9. Changes to These Terms

Distinct Innovations reserves the right to update these Terms of Use at any time.

Any revised Terms will take effect immediately upon publication on this Website. Continued use of the Website constitutes acceptance of any revised Terms.

10. Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia.

Any dispute arising from the use of this Website will be subject to the exclusive jurisdiction of the courts of New South Wales.

Distinct Innovations respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).

1. What Information We Collect We may collect the following information when you visit or interact with our Website:

Your name, email, phone number, and address or proposed site address (if provided via contact forms).
Website usage data (e.g., IP address, browser type, pages visited).

2. How We Use Your Information We use your information to:

Respond to enquiries or service requests.
Improve our services and Website functionality.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted service providers who help us operate our business, or if required by law.

4. Security

We take reasonable steps to protect your personal data from misuse, loss, or unauthorized access. However, no internet transmission is 100% secure.

5. Cookies

Our Website may use cookies to enhance user experience and track analytics. You can disable cookies in your browser settings if you prefer.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections where necessary.

7. Updates

This Privacy Policy may be updated from time to time. The latest version will be posted on our Website.

8. Contact

Distinct Innovations Pty Ltd

ABN: 62 135 759 796

Address: 69 Gindurra Avenue, Castle Hill, NSW 2154

Phone: 02 8850 6156

Email: email@distinctinnovations.com.au